Cable TV FAQ

Review frequently asked questions regarding Three River’s cable TV service.

Customers who live in Springview, Naper, Johnstown, Verdel, and Lynch have to have a land-line phone or Broadband Internet to have IPTV.

Customers who live in O’Neill or Ainsworth can have IPTV only.

Each TV will need to have a STB (Set Top Box) to receive the Video Signal.  If you sign up for DVR service, all STBs in your house will be able to access the Cloud DVR service.  

In each of our service areas, the signal is fed by Fiber.  The STB can be set up Wireless or will require an ethernet jack at each location.

With the new IPTV system, all STBs and remotes will need to be swapped out.

Yes.  Current cable customers converting to IPTV in Lynch, Verdel, Springview, Naper & Johnstown will be able to use the same wiring and setup that you had before.

No.  The new fiber customers (in O’Neill & Ainsworth) will need to have new wiring and/or a new setup for their new STBs.

Watch TV Everywhere FAQ

Review frequently asked questions regarding Watch TV Everywhere.

watchTVeverywhere has a lot of different definitions. For us, it is TV programs that are available on something other than a TV set. That means your PC, laptop, iPad, iPhone or Android.

There are several differences. watchTVeverywhere:

  • Is FREE. There is no extra charge to use it. You only need to have a subscription to the network you want to watch.
  • Includes live TV. For example, watchTVeverywhere includes live game coverage on NFL Network or WatchESPN. Hulu and Netflix only provide previously recorded shows.
  • Has full episodes of current TV shows within days of their premiere. You can also catch up on the entire season or previous seasons of your favorite shows.

Nothing. At this time, there is no extra cost for watchTVeverywhere so feel free to explore. There is nothing available at this site that will result in an extra cost to you (except overage charges from your cellular carrier). You only need to be a subscriber to the TV network. This may change over time depending on the requirements made by the individual TV networks.

The answer is just about Everywhere. watchTVeverywhere works anywhere you can receive an Internet signal: inside your house, at the office, shopping mall, hotel, airport, vacation home, etc. Wired connections and in-home WiFi will provide the best quality. The quality of watchTVeverywhere signals while roaming (airports, stores, etc.) will vary depending on the strength of the signal. Be extra careful when you travel, especially outside the US. Data roaming charges may apply to networks that allow access outside the US and they can be very expensive.

Different networks make different programs available at different times. Each TV network makes their own decision about what to make available on watchTVeverywhere. For example, the live feed of CNN is available. However, the live feed of Nickelodeon is not. Instead, Nickelodeon offers full episodes of their popular programs.

A TV network doesn’t necessarily own all of the rights to all of the programs they transmit. A TV network may have the right to transmit a movie, but only to TV sets, not on watchTVeverywhere. So, once again, it depends on the TV network.

Yes. We are working with many different program providers to expand the number of networks and the number of programs available on watchTVeverywhere. Registered users are presented with a complete list of all the networks available to them. You will see them automatically when they are added.

It is easy to start using watchTVeverywhere. The first step is registration.

  • Select your TV provider from the drop down menu and click on Submit.
  • Click on “Register.” You will need two pieces of information to register:
    • Your account number
    • The correct spelling of the last name on the account.

The best thing to do is have your latest invoice handy.

    • You will be asked to:
      • Provide an email address. This will be your user name. This can be any valid email address.
      • Provide a password. o Select a password reset question.
      • Supply the answer to the password reset question.
    • Click on Register.
    • Now, check the email address you just provided. You will find an email message with your watchTVeverywhere activation link. Click on the link to complete the registration process.
    • You are done and can begin to enjoy watchTVeverywhere.

It is important that you keep your username and password confidential. Use of your credentials by others will result in loss of watchTVeverywhere privileges.

To watchTVeverywhere,

  • Visit www.watchTVeverywhere.com.
  • Click on Log In.
  • Enter your username and password.
  • Select the TV Network you want to watch. Click on the network and you will see a list of the available programs.

Once you are registered, you can watch any watchTVeverywhere program as long as you are a subscriber to that network. For example, you must be an A&E subscriber to watch A&E’s watchTVeverywhere programs.

Almost all watchTVeverywhere programs are available on PC, laptop, iPad, iPhone and Android phone. Several TV Networks are also now available on Apple TV, Roku, and XBox. However, some TV networks have not made their programs available on all devices. Visit your device’s app store and search by the network name for available applications.

There is no limit to the number of devices you can use. However, TV networks may limit the number you can use at the same time.

It might. Check your data plan before you start watching watchTVeverywhere on a smart phone or wireless network. watchTVeverywhere programs transmit a lot of data. That can become expensive if you have a limited data plan. Please know that we have no way of knowing when you have exceeded your data plan. You are responsible for all of the charges made by your mobile carrier.

Programming and Distribution rights vary by programmer however, as a general rule, rights are restricted to the 50 States and US territories for content distribution by USA cable operators. In an online environment these restrictions are imposed by the programmer based upon the inbound IP address (International/Country code specific) used to gain access to the portals/apps/players. International travelers should be aware of these limitations and expectations should be measured accordingly.

Documents & Resources

Document

Channel Lineup

View

Can’t find what you’re looking for? We’re here to help.

Name(Required)
This field is for validation purposes and should be left unchanged.